Overall a great cruise but several hiccups

March

Pros: Staff, food, itinerary

Cons: missed tour, closed lock, missed some small details

Recommended: Yes

Pros: The staff are incredibly thoughtful and got to know us on the first day. The chef is wonderful and prepared incredibly delicious meals. Cons: Buses never arrived for tour in Amsterdam, lock in Maastrich closed on Easter so we had to be bussed to Antwerp, not enough seating for Viking Explorer Society reception, did not get champagne for the welcome reception (staff passed out champagne once and never circled around to get everyone). This next comment is my responsibility - I should have checked local holiday schedule. Three of the nine days were holidays (Good Friday, Easter, and Easter Monday) and most everything was closed. Quite disappointed we couldn't shop and explore restaurants and cafes in 1/3 of the stops.

European River cruise

April

Pros: Service. Organization. Food.

Cons: None

Recommended: Yes

Ship was half full so we got exceptional service. Perfect weather bonus. Loved the ports. Adequate port time. Loved walking on deck as the unesco sites passed by or until we stopped to explore. The 67 locks were technologically amazing.

Fabulous trip with outstanding crew

August

Pros: Excellent guides overall; attentive service; made to feel safe

Cons: Poor WiFi service throughout trip

Recommended: Yes

From the very beginning, we felt like the crew was happy to have us onboard. Questions answered promptly and good service from all levels. Comfortable staterooms. Excellent food.

Great River Cruise

October

Pros: Ship, Staff, Service, Itinerary

Cons: none

Recommended: Yes

We thoroughly enjoyed our 15 day cruise on the Danube, Main, and Rhine rivers.There were plenty of choices in excursions, led by expert local guides.The water level was too low for the ship to pass on a section of the Main river. Viking anticipated that might be the case, so a sister Viking ship sailed from Amsterdam to the northern end of the blockage. All their passengers were bussed to our ship and we were bussed to their ship. Everyone received the identical stateroom they had . Viking made this disruption smooth and painless. Extremely professional staff and service!